Application Support

DX-Solutions provides a team that knows your software, executes change requests at short notice, resolves reported problems and defects and provides the necessary technical assistance.

Software is a living and evolving product. As user wishes change, new features, a new design or other possible changes are often desired.

DX-Solutions gives you the opportunity to step into the future carefree with your product. We provide a team that knows your software, executes change requests at short notice, resolves reported problems and defects and provides the necessary technical assistance.

By assistance we mean offering second-line assistance and technical support and/or going on site at the customer. We start from a jointly drawn up service level agreement according to the impact on those involved. Services may need to be available 24/7 or on call.