Customer case | Winsol
From complex processes to a clear IT approach
Winsol was looking for a partner who could translate a complex set of tools and internal procedures into a concrete plan of approach. Through Team as a Service, DX-Solutions supported the in-house IT team with the analysis, from customer request to production.
- Team as a Service
- Analysis
- Plan of approach
About Winsol
Winsol offers solutions such as sun protection, roller shutters and patio covers, with its own production and specialists.
Many tools, complex logic
Winsol used a large number of internal tools, each with its own function and logic. That created a fragmented landscape.
On top of that came complex pricing, depending on quantity, customer type and product combinations among others, stock spread across several systems and locations, and the need for a good link with production.
No takeover, but reinforcement of the in-house team.
The analysed process chain
Our contribution
Analysis and support, with the in-house team
We supported the Winsol in-house IT team with Team as a Service. The team could keep focusing on its core tasks while we helped drive the analysis.
We mapped the IT landscape, with attention to the existing quotation tool and the link with production and machine data. We then drew up the workflow from first customer request to production, analysed it critically and prepared a plan of approach.
- IT landscape mapped
- Workflow from request to production drawn up
- Concrete plan of approach
What the analysis delivered
Insight into bottlenecks
The team knows where the complexity lies and where improvement adds value.
A simplified workflow
The mapped workflow was critically reviewed and simplified.
A feasible plan
Clear steps and realistic goals for the next phase.
Reclaim your IT freedom
Can no longer see the whole picture for all the tools and procedures?
Together with your team we map the landscape and translate it into a plan you can carry out step by step.
Discuss your approach