Client case | Vandenabeele
Eight applications connected. A new foundation for digital ordering.
Vandenabeele wanted to renew its digital operation and better support customers when ordering online. DX-Solutions helped with middleware, a customer portal and expertise within the internal team through Team as a Service.
- Integrations & middleware
- Customer portal
- Team as a Service
Connection between systems, customers and people
Proprietary applications (V)
- VManage FrontendVueJS
- VManage BackendSymfony · API · ING WorkDays
- VPriceListMySQL · file storage
- VProximusGatewayJava
- VTelecom GatewayDX-Solutions
Middleware
VMiddle application
- RabbitMQ
- MongoDB
- File storage
Customers & connections
- Customer portalDeveloped by DX-Solutions
- Sana CommerceTelecom webshops
- BrightMotiveAutomotive ordering portal
SFTP connections
- VDA
- BrightMotive
- Proximus (Proximus API)
ERP & CRM
- Microsoft Dynamics 365 CRM, cloud
- Business Central ERP, Proximus Cloud
Migration & reporting
- AS 400 on-premise, kept running in parallel for a long time during the migration
- DataWarehouse centralised data
- Power BI reporting and analysis
Vandenabeele team + DX-Solutions expertise
Collaboration through Team as a Service
A digital operation that had to keep growing
Vandenabeele is active in industry, automotive and telecom. The existing ERP and online ordering systems no longer met the growing demands. The company looked for support to renew its commercial and operational processes, with attention to the customer experience.
- Existing systems, including AS 400, that did not fit together sufficiently.
- A need for better coherence between applications.
- A user-friendly digital ordering environment.
Technical delivery, together with the internal team
Connecting applications
DX-Solutions implemented middleware and connected the applications Vandenabeele uses daily: Sana Commerce and BrightMotive for online ordering, Dynamics 365 and Business Central in the Proximus Cloud for CRM and ERP, and the proprietary applications VManage, VProximusGateway and VPricelists.
Renewing the customer environment
The collaboration included the development of a new customer portal, developed by DX-Solutions, with attention to user-friendliness and digital ordering.
Sharing expertise through TaaS
Our experts worked within the Vandenabeele team. This combined technical delivery with advice, guidance and knowledge sharing.
In addition, DX-Solutions guided the migration of AS 400. During that transition, the existing on-premise AS 400 environment kept running in parallel with the new environment for a long time, so no data was lost. Business Central runs in the Proximus Cloud. Power BI is used for reporting; a dedicated data warehouse was added later.
A connected foundation to build on
8
connected applications, from ERP and CRM to commerce and reporting
AS 400
on-premise environment that kept running in parallel for a long time during the migration, without data loss
Portal
customer portal developed by DX-Solutions
Data warehouse
added later for reporting and analysis
The collaboration also focused on technological freedom of choice: weighing solutions against the needs of Vandenabeele and keeping room for further development.
“Our online ordering platforms are focused on user-friendliness. With the Sana framework we build intuitive telecom webshops, and with BrightMotive we offer an easily searchable ordering portal for automotive customers, with complete information and error-free processing.”
Koenraad DenysManaging Director, Vandenabeele
Reclaim your IT freedom
Do you want your systems to work better together?
Whether you want to connect applications, renew a customer portal or add expertise to your team: together we look at what your organisation needs.
Discuss your challenge