Customer case | Televic
Product information and production planning for multiple sites
Whoever assembles, packs or tests needs the right product information at the moment the work happens. For Televic, DX-Solutions builds and maintains a landscape of applications that connects product documentation, changes and approvals with the planning and follow-up of production.
- Custom software
- Integrations
- Data management
- Team as a Service


About Televic
Televic develops, produces and implements communication systems for niche markets, with business units for Rail, Healthcare, Conference and Education, among others. Production runs across several sites.
One source of truth about products, at every workstation
Products and modules evolve constantly. Changes have to be approved by several parties involved, and people on the line must be sure they are working with the final version.
At the same time, production needs an overview: which tasks are planned, how far a process has progressed, which materials were rejected and what is in the warehouses. Growth and acquisitions added several sites with their own needs.
The right documents on the shop floor, and a view of what happens in production.
Product Information
A central documentation point that employees consult during assembly, packing and testing. It includes the BOM: the bill of materials listing every part and module a product consists of.
- Consulting documents during assembly, packing and testing
- Request module for product and module changes
- Extensive approval flow involving several parties
- Processing of underlying documents and recording of final versions
- Traceability and versioning of products and modules, with extensive history
- Connections with, among others, SAP (ERP) and the data environment with Databricks, data warehouse and data lake
Production planning
An application to plan production tasks and follow up production processes, from the first phase to the last.
- Planning production tasks
- Following up production processes
- Following up rejected materials
- Following up stock in several warehouses
- Time registration in the different phases of the production process
An application landscape for production
Product Information
Documentation
Including BOM
Change requests
Approval
By the parties involved
Versions and history
Traceability
Production planning
Planning tasks
Following up progress
Rejected materials
Warehouse stock
Time registration
Per production phase
Internal and external systems
The landscape is connected to various internal and external systems, including SAP (ERP) and the data environment with Databricks, data warehouse and data lake.
Support across sites
- Televic Izegem
- Germany
- United States
- Bulgaria
Our contribution
Development, maintenance and knowledge
DX-Solutions develops and maintains these applications through Team as a Service. When demand for new functionality and support grew, we brought structure to product ownership and provided a clear roadmap.
Scattered knowledge was centralised and documented, so the different sites can move in the same direction and the knowledge remains transferable.
- Development and maintenance through Team as a Service
- Structure in product ownership and roadmap
- Documented knowledge and handover
In their words
“Playing in the champions league is easy with good partners”
Thijsvia LinkedInWhat this offers Televic
Documents on the line
Employees consult product information during assembly, packing and testing.
Following up changes
Requests, approvals and final versions remain traceable, with history.
A view of production
Tasks, progress, rejected materials, stock and time per phase are followed up.
Multiple sites
The applications support Izegem, Germany, the United States and Bulgaria.
