Banden De Brabandere: Workflow automatiseren
The full story Banden De Brabandere contacted us with the request to automate their tyre replacement requests. Making appointments often takes a lot of time. Automation can therefore deliver significant time savings and other benefits.
Together we decided to create a login page connected to the ERP system (Tyrestream). After entering the number plate and some personal details, the customer is redirected to a calendar showing the available time slots for making an appointment. After choosing a time, De Brabandere receives an e-mail with the requested appointment. In the back office this appointment can be approved, after which the customer receives an e-mail confirming the appointment.
More efficient appointment scheduling through smart automation
At Banden De Brabandere, scheduling appointments was a time-consuming process that often required multiple actions. Approving or rejecting requests was done manually and the link with the ERP system was limited, so employees often had to do double work.
DX-Solutions developed a web application seamlessly linked to the Tyrestream ERP system. The tool, built in the Laravel framework, makes it possible to manage requests directly via the backend. Employees see at a glance which appointments are pending and can confirm or decline them immediately.
The result: a much shorter lead time, fewer administrative actions and a clear digital agenda that always stays in sync with the ERP system.
From paper agenda to integrated digital planning
For Banden De Brabandere, planning customer appointments was not always straightforward. The existing way of working required a lot of coordination, with a risk of errors and double bookings. There was a need for a central, real-time planning tool that automatically works together with the existing business software.
DX-Solutions realised a web-based solution fully integrated with the ERP system. This allows all appointments to be scheduled centrally and kept up to date. Via the backend, employees can easily filter, approve or reject requests, after which the agenda is updated automatically.
Thanks to this digital transformation, the team saves valuable time every day and always has a clear overview of the planning, both in the office and in the workshop.
Switching faster with online appointment management
The Banden De Brabandere team wanted to make the appointment process not only simpler, but also faster. Customers had to be able to book their appointment online, while employees gained immediate insight into availability and planning. Moreover, everything had to connect perfectly to the ERP system to avoid double work.
DX-Solutions built a user-friendly web application in Laravel, linked to Tyrestream. New appointments are automatically processed in the planning, and via the backend the team can easily manage them.
The advantage? Customers receive a confirmation faster, employees lose less time on administrative tasks and the planning runs flawlessly. The connection ensures that all information is available in one place and is updated in real time.