Make AI part of your everyday operations
Finding information faster, processing documents or supporting employees: we develop AI applications for specific tasks and connect them to your data and systems.
Documents
Knowledge and information
Business data
The right sources
AI application
Middleware · APIs · access control
AI assistant
Search and support
Existing software
Connected to your operations
Clear connections. Each part with its own role.
Practical applications
AI assistants
Support employees or customers in answering questions and carrying out tasks.
Document processing
Recognise and process data from invoices, purchase orders or forms.
Intelligent search
Find relevant information in manuals, procedures and business documents.
AI in existing applications
Add AI functionality to software you already use, such as a customer portal, CRM or application for production and warehousing.
From idea to useful application
- 01
Choose a clearly defined task
- 02
Investigate relevant data and access rights
- 03
Test with representative examples
- 04
Assess quality and limitations
- 05
Integrate and continue monitoring
Data and integration as a foundation
An AI application is only as useful as the information it can access. That is why AI connects to the other Build services: reliable data, integrations with your systems and software in which the application finds its place.
Example application
Fictional scenario for illustration, not a completed customer project
- 01
Question
A customer service employee asks which warranty terms apply to a product.
- 02
Search
The assistant searches product documentation and terms the employee has permission to access.
- 03
Answer
The answer appears with references to the sources used.
- 04
Review
The employee checks the answer and decides what is sent to the customer.
Room for technology to evolve
AI models evolve quickly. Connecting AI components through clear interfaces lets you change a model or component later with less impact on the rest of your application. Testing and adjustments are still needed.
Human oversight
The level of oversight needed depends on the application and the consequences of an error. A search assistant requires a different approach from an application that processes data automatically.
Training and guidance
We help employees use the application correctly and understand its capabilities and limitations.
